About Us
Our client is the fastest way to boost contact center performance with live conversation intelligence. Built on the most accurate AI engine in the industry, their technology uncovers insights from 100% of customer interactions and maximizes frontline team performance through coaching and end-to-end workflow automation. With this technology, companies can act faster with real-time insights and guidance to improve performance, from more sales to higher retention.
The Opportunity
We are seeking a Strategic Account Executive. In this role, you will be responsible for our growth as we build upon the success we’ve had delivering for our top tier clients. We will trust you to evangelize and run your business like a CEO, and consistently exceed annual targets.
What you’ll do day to day as a Strategic Account Executive
You will prospect, develop, manage sales pipeline and close new customers through inbound and outbound efforts
Build relationships with senior executives and decision-makers across all industries
Own the full sales cycle from lead to close
Coordinate resources throughout the sales cycle, including legal, sales engineering, implementation specialists, and leadership
Strong Value Selling. Knowledge of how to engage with customers on what their current goals are and how we can best partner with them on finding the right solution
Ability to navigate complex sales cycles with multiple stakeholders involved
Model a wide range of use cases in which our client can drive business transformation across different industries
Forecast performance against sales targets with a high degree of accuracy using a combination of bottoms up deal by deal commits and top-down territory analysis
What you’ll bring to the role
8-10+ years of quota carrying software or technology sales, closing complex sales cycles
Success selling a disruptive product into an unexpected buyer
Consistent track record of over-achieving quota (top 10% of the company)
Previous experience with NextGen Contact Center technology is ideal
Problem solving and tackling ambiguous challenges with the AI Market
Compensation, Benefits and Perks
Competitive compensation including equity
Excellent medical, dental, and vision insurance options
Flexible time off
Generous holidays and parental leave policies
401K plan
Learning & Development fund to support you in your continuing education journey and professional development
Fun events to drive towards our culture supporting a community of Connect, Collaborate, Celebrate