About Us

Our client is the fastest way to boost contact center performance with live conversation intelligence. Built on the most accurate AI engine in the industry, their technology uncovers insights from 100% of customer interactions and maximizes frontline team performance through coaching and end-to-end workflow automation. With this technology, companies can act faster with real-time insights and guidance to improve performance, from more sales to higher retention.

The Opportunity

We are seeking a Strategic Account Executive. In this role, you will be responsible for our growth as we build upon the success we’ve had delivering for our top tier clients. We will trust you to evangelize and run your business like a CEO, and consistently exceed annual targets. 

What you’ll do day to day as a Strategic Account Executive

    • You will prospect, develop, manage sales pipeline and close new customers through inbound and outbound efforts

    • Build relationships with senior executives and decision-makers across all industries

    • Own the full sales cycle from lead to close

    • Coordinate resources throughout the sales cycle, including legal, sales engineering, implementation specialists, and leadership

    • Strong Value Selling. Knowledge of how to engage with customers on what their current goals are and how we can best partner with them on finding the right solution

    • Ability to navigate complex sales cycles with multiple stakeholders involved 

    • Model a wide range of use cases in which our client can drive business transformation across different industries

    • Forecast performance against sales targets with a high degree of accuracy using a combination of bottoms up deal by deal commits and top-down territory analysis

What you’ll bring to the role

    • 8-10+ years of quota carrying software or technology sales, closing complex sales cycles

    • Success selling a disruptive product into an unexpected buyer

    • Consistent track record of over-achieving quota (top 10% of the company)

    • Previous experience with NextGen Contact Center technology is ideal

    • Problem solving and tackling ambiguous challenges with the AI Market

Compensation, Benefits and Perks

Competitive compensation including equity

Excellent medical, dental, and vision insurance options

Flexible time off 

Generous holidays and parental leave policies

401K plan

Learning & Development fund to support you in your continuing education journey and professional development

Fun events to drive towards our culture supporting a community of Connect, Collaborate, Celebrate